FAQ

Can you make 3000 hour check on my glider? 15.09.2016

Yes we provide 3000hour checks on all the gliders we are licenced for. You will need to have maintenance program from your manufacturer in place. We provide full inspection, necessary repairs located after inspection, order spares, do the work and sign it with PART145 certificate.

How do I find out about small necessary repairs? 15.09.2016

We are able to discover minor and major damage after the glider has been fully stripped. Customer will get from us list of neccesery items to be rectified before spraying starts.

What does document pack include? 15.09.2016

Paperwork pack includes: CRS report, CofG setting report, weighing report, control elements balance report, repair report, CofA if required plus CD with pictures.

Can you make ARC for my glider? 15.09.2016

Your 2 year ARC can be done by appointed CAMO organisation. We are currently certified as Polish and British CAMO so can offer ARC service to these two countries only. Although your local inspector can confirm all work we have delivered based on our PART145 certificate.

What are Polyester based gel types? 15.09.2016

T35 – Akzo Nobel
Polyester gel coats are very porous materials. Each pore creates a relatively sharp transition with the surface, this sharp edge is subjected to increased photo-initiation. These holes are also collectors of micro-debris resulting in increased chemical reaction & degradation. Obviously keeping this to a minimum by polishing is essential.

Most gliders produced since the late eighties have been finished only in Scheufler T35. 
Before that date Grob, DG, and Glasflugel had used Schwabelack while the others used T35 Vorgellack and still do. Schwabelack is out of production.

What documents shall I have with me to take glider to you? 15.09.2016

Please make sure that he will get with him:

- All glider documents (Maintenance Manual, Flight Manual, current logbook, valid insurance, last CofA, last ARC)

- All trailer documents (trailer registration papers, valid trailer insurance) - it is very important to avoid unexpected control costs 

- For trailers without registration papers please make sure that they can be towed legally with Polish registered car
 

How to keep gel in good condition? 15.09.2016

After refinishing a yearly wax polishing, preferably with a UV barrier wax,  will help protect the gel from the damaging effects of the atmosphere and UV. Polishing will also have the effect of filling and levelling the remaining surface giving a smooth and level finish. The possibility of damage to the surface will automatically be reduced if it has a high gloss finish. The better the gloss the lower the reactivity.

What shall I do to deliver glider on my own? 15.09.2016

You may do the delivery yourself. It will save you some money but will take you time. If necessary we are happy to support you and book a hotel for you, advice driving directions and greet you locally.

What is T35 gel? / What is Vorgellack gel? 15.09.2016

Vorgellack (T35) is an old type of gel that that we used to do final finish on gliders up to 2003. Vorgellack is the most prone to cracking caused by UV damage. T35 is less durable gets yellows faster than PU but is cheaper and easier to work with. The exposure to UV and a damp atmosphere results in a colour change. When cracking damages the surface as these cracks deepen they propagate into the structure damaging the top fibreglass layer. T35 provides a good base layer for 2-pack paint finishes.

What is PU gel? 15.09.2016

Normally sprayed with a base coat of T35 and a special DuPont primer coat. When spraying it is difficult to build up the thickness of the coat because it is very thin paint and results in a thinner layer.
it is said to minimise the effects of UV radiation. Difficult to work and takes about 4-5 days longer refinish process then T35. Very thin ( that is, thin like water) compound so possible "fish eyeing" problems during the spraying process.

How do I pay? 15.09.2016

We expect you paying 50% of an invoice before the glider leaves the workshop and another half after you inspect your glider and you are happy with final result.

Why shall we choose ReFinish service? 04.03.2014

Please ask us for references of the customers from your location. We would advice to contact customers that dealt with us directly before. They will share independent opinion with you.

What is the refinish lead time? 04.03.2014

Lead time is 6-8 weeks depending on glider fiber surface condition.We do not keep your glider too long in the workshop. After the work is done we deliver it back to you.

I do not have much time. Can you transport glider for us? 04.03.2014

Yes we can. We will pick up glider from your location and deliver it back when refinish is done. We offer full door to door service. In this case you get glider to your door with no driving hassle. We are happy to pick up glider any place in Europe in the time convenient to you and deliver it back to you within 6-8 weeks depending on glider surface condition.

How can we deliver glider to you? 04.03.2014

Transport is optional. You may do it yourself - in this case we will help booking a hotel for you, advice driving directions and greet you locally. Or you can use our full door to door delivery service. In this case you get glider to your door with no driving hassle. We are happy to pick up glider any place in Europe in the time convenient to you and deliver it back to you.

How to reduce cost for delivering gliders? 28.02.2014

You can connect your deliveries with other customers. This way you will approximately save about 40% costs of the trip. Also you can delivery your glider and pick up our previous customer glider. The next customer will do it for you same thing. This way you will pay for one trip only.

What is Polish ReFinish VAT rate? 28.02.2014

We can issue the invoice both for private and entity owner depends on your requirements.
Polish VAT rate is 23% for private owners. In case if you have your  own company VAT number VAT is 0%.